These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments.
These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
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